Resume

University of Michigan - Ann Arbor, MI

Key Courses:

• Database Application Design (PHP & SQL)
• Introduction to Statistics and Data Analysis (R)
• Intermediate Programming (Python)
• Design of Complex Websites (HTML & CSS)

Washington College - Chestertown, MD

Learning4Teaching-Qatar Ann Arbor, MI

Data Management and Organization

• Linking participant survey, log and coded data.
• Create code-able spreadsheets for qualitative data using Python.
• Troubleshooting conversion and analysis issues using Python and C#.

Technical Inspection of D.C. Inc. Columbia, MD

Database Administrator

• Designed, developed, and maintained a relational database using SQL for tracking client information, scheduling appointments, and organizing prior appointment data.
• Created custom queries as requested to provide reports on various aspects of the database.

Technical Support

• Designed and developed in-house software.
• Transitioned the company from paper-based to electronic, cloud-based record-keeping and scheduling.
• Designed, procured, and built several generations of office equipment.
• Provided in house network, software, and hardware training, support and troubleshooting.
• Provided remote assistance for employees in the field or in home offices.

Transitional Support

• Provided in-person and distance training to ensure a smooth handover to my replacement.
• Continued to provide remote IT support on an as-needed basis.

AutoCAD Operator

• Provided professional grade drawings for inclusion in submittal packages.

Technology

• Working knowledge of Python and C#
• Working Knowledge of SQL (mySQL and SQLServer)
• Familiar with Autodesk AutoCAD
• Basic familiarity with R

General

• Developed and maintained a list of over two hundred clients
• Managed client questions, comments, and concerns
• Directed incoming calls/emails to proper staff